FAQ

Fair questions.

Straight answers. Anything we missed, call 509.795.5849 — a person will pick up.

How much does ROAR cost?

Most customers pay $179/mo, which includes all features, free training, and unlimited support. See the pricing page for the full plan list — and note that even large papers can pay $179/mo on our revenue-share plan.

Are there setup fees or long contracts?

No setup fees (archive-import fees may apply — see below). No long contracts either: a 3-month contract, then month-to-month. Our competitors lock you in for years; we don't have to.

How long has Lions Light been in business?

Since 2007, serving newspaper and magazine publishers across the USA.

What platform is ROAR built on? Is it WordPress?

No. ROAR is a custom solution Lions Light built specifically for newspaper and magazine sites — not Drupal, not WordPress, not a blogging platform wearing a newspaper costume.

Does the software require programming knowledge?

None. ROAR is web-based, needs no installation, and is designed so that anyone who can attach a photo to an email can publish a paper. Posting a story — photos included — takes as little as 30 seconds.

What training and support do you offer?

Both are free. Reach our U.S.-based staff by phone, email, or chat, 24/7/365 — no trouble-ticket queues. Training videos are built into the ROAR staff interface (under "Training Videos"), and live training is free whenever you want it.

Can you import my existing story archive?

Yes. Standard hourly import charges apply — it's the main exception to "no setup costs," and we'll quote it before we start.

Is ROAR search-engine friendly?

Yes. Stories are indexed by Google, Bing, and other search engines, with automatic RSS feeds and sitemaps.

Can I add YouTube videos, weather, or news feeds?

Yes — to stories, the home page, and other pages.

How much storage do I get?

As much as you need. The first 30 GB is included; more can be purchased any time.

How long until my site is online?

We work at your pace and launch as quickly as you want. While we build, your existing website is untouched — we work on a temporary URL.

Can I customize the design?

Yes. Enable or disable features from the control panel, modify the CSS yourself, or have our design team help. Designer-made graphics are available; one form customization is free.

How does billing work?

Monthly, twice-yearly, or annual. Monthly charges run automatically to a card or bank account with an emailed receipt each time. See Autopay.

What happens to my data if I cancel?

It's yours. Ask and we'll send a download link for your data. (Month-to-month means you can leave any time — our clients just don't.)

What happens after I sign up?

A detailed meeting about your publication and goals, then we set up and customize your site, then your staff gets trained. See Signing Up.

Why choose ROAR over the big platforms?

Time-saving features (30-second stories, automatic photo handling), built-in monetization, a genuinely easy interface, circulation-analysis expertise, free U.S.-based 24/7 support — and pricing without the enterprise markup or the multi-year contract.

Still wondering something?

Ask a human.

No chatbots, no ticket queue. Call us or request a demo and ask everything live.

Request a Demo 509.795.5849